Terms of Service

These terms govern your use of the TradeAds website and the marketing services we provide. By using our website or engaging our services, you agree to these terms.

1. About us

TradeAds is a trading name for digital marketing services provided to Australian trade businesses. Our registered contact email is info@tradeads.com.au and phone is +61 483 933 813.

2. Our services

We provide digital marketing services including but not limited to search engine optimisation (SEO), Google Ads management, website development, and marketing consultancy. The specific scope, deliverables, and pricing will be outlined in a separate service agreement or proposal.

3. Website use

• You may use our website for lawful purposes only.
• You must not attempt to disrupt, damage, or gain unauthorised access to our website or systems.
• All content on this website (text, graphics, logos, tools) is our property or used with permission. You may not reproduce, distribute, or modify it without our written consent.

4. Intellectual property

All intellectual property rights in the materials we create (reports, strategies, website content, ad creatives) remain our property until full payment is received. Upon full payment, we grant you a licence to use the deliverables for your business. We retain the right to display work in our portfolio unless otherwise agreed.

5. Client responsibilities

To deliver our services effectively, you agree to:

• Provide accurate and timely information about your business.
• Grant necessary access to your website, analytics, and advertising accounts.
• Respond to requests for feedback or approvals within reasonable timeframes.
• Not use our services for unlawful purposes or in a way that violates third-party terms (including Google Ads policies).

6. Payment terms

Payment terms are outlined in your service agreement. Typically:

• Fees are billed monthly in advance or as agreed in writing.
• Payment is due within 14 days of invoice unless otherwise specified.
• Late payments may result in service suspension.
• All fees are in Australian dollars and exclude GST unless stated.

7. Cancellation and refunds

Cancellation terms are specified in your service agreement. Generally:

• You may cancel with 30 days written notice.
• Fees paid for the current billing period are non-refundable.
• We may terminate services with notice if terms are breached.

8. Limitation of liability

We deliver marketing services to the best of our professional ability. However:

• We cannot guarantee specific results, rankings, or revenue outcomes.
• Search engine algorithm changes, platform policy updates, and market conditions are outside our control.
• Our total liability is limited to the fees paid for the specific service in the preceding 12 months.
• We are not liable for indirect or consequential losses.

9. Privacy

Any personal information we collect is handled in accordance with our Privacy Policy.

10. Third-party platforms

Our services may involve managing accounts on third-party platforms (Google, Facebook, etc.). You are responsible for ensuring compliance with their terms of service. We are not liable for actions taken by these platforms (account suspension, policy changes).

11. Dispute resolution

If a dispute arises, both parties agree to attempt resolution through good-faith negotiation first. If unresolved, the dispute will be mediated in Victoria, Australia. Any legal proceedings will be in the courts of Victoria, Australia.

12. Changes to terms

We may update these terms from time to time. Clients will be notified of material changes. Continued use of our website or services after changes constitutes acceptance.

13. Contact

Email: info@tradeads.com.au
Phone: +61 483 933 813